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Recognition for Excellence in CustomerSupport and Service (R.E.C.S.S.) for 2009!
technical reference materials
Apple Mac & Microsoft Windows
Windows-to-Mac Switcher's Guide from MacWorld Printing with Mac OS X 10.5 "Leopard" from Immaculate Technology Mac Mini Servicing from AppleWireless Networking
Basic Home Network Security from Immaculate Technology Small Business Security Tips from Immaculate Technology Top Five Network Management Tips from Immaculate Technology Wireless Deployment White Paper from Dell Wireless Security Recommendations from DellWorking with Digital Media Files
Digital Media File Format from NIST Email Image Resizing Tips from EarthlinkMac OS X Font Management
Font Basics in Mac OS X from Apple Font Management in Mac OS X from AppleInformation Technology Operations
Printing with Mac OS X 10.5 "Leopard" from Immaculate Technology Backup Basics from Exabyte Mac OS X Server 10.3.4 "Panther" Overview from Apple Mac Mini Servicing from Apple