Immaculate Technology, LLC © 2001-2011
Recognition for Excellence in CustomerSupport and Service (R.E.C.S.S.) for 2009!
Michel Figgins
As a Microsoft Certified Systems Engineer (MCSE), Michel has more than 20 years of experience in information technology, with core competencies in desktop, server, and network support.
Prior to partnering with Immaculate Technology, Michel held the position of lead support engineer, managing and maintaining the eCommerce application development environment for Gateway, Inc. His responsibilities consisted of supporting hardware, operating systems, network, and Web Servers across two 100+ server data centers in two states.
In addition to his support role for the eCommerce environments, Michel performed server, telecommunications, and network support for Gateway’s corporate headquarters in La Jolla. He also performed desktop and network support, both residential and business, for Gateway’s top tier Executives. He was also responsible for designing and implementing a small office environment, which included Internet connectivity, e-mail, and web server functionality for a 15-person organization based in La Jolla, CA.
Michel has a wide range of technical experience in the information technology field, notably:
1. Data Networking including the installation & maintenance of cabling, switches, and routers.
2. Desktop support for all versions of the Microsoft Windows platform.
3. Network Operating Systems including Windows, Unix, and Novell Netware.
4. Telecommunications including the operations of call center infrastructure.
Michel also has experience with the Linux Operating System.